Help Desk & Technical Support

Hi-Tech Pragati Support Center

Need assistance with your dealership account, sales tracking, or app features? We're here to help.

Direct Support

For urgent inquiries, account provisioning, or technical issues, contact our support team:

Support Hours: Mon - Sat, 9:00 AM - 7:00 PM IST

Submit a Request

Fill out the form below to open a ticket with our assistance team.

Thank you! Your support request has been submitted. Our team will contact you shortly.

Frequently Asked Questions (FAQ)

How do I obtain login credentials for Hi-Tech Pragati?
Account credentials are provisioned by your dealership system administrator. If your commercial vehicle agency would like to sign up for Hi-Tech Pragati services, please email support@hitechpragati.in with your dealership details.
Why does the app request Location permissions?
Hi-Tech Pragati uses Precise GPS location strictly during active shift hours to measure route travel, log sales visit locations, and verify customer check-ins for field executive operations. Location data is never shared with third parties or used for advertising.
What should I do if I forget my password?
Please contact your dealership manager or IT administrator to reset your password, or submit a request using the form above.
How can I request account deactivation or data removal?
In compliance with privacy standards, account holders or dealership administrators can send an email to support@hitechpragati.in requesting account deactivation or data retention updates.